FRAME AND SPRING CONSTRUCTION
Comfy Couches warrants the frame and spring construction to be free of
defects in workmanship and materials for (5) years from the date of
purchase. This warranty specifically excludes abuse, neglect or use for
commercial purposes and is non-transferable.
Comfy Couches does not warrant fabric in any way. Fading, pilling,
stretching, shrinking or color fastness is specifically excluded from
this warranty. If there is a defect in the fabric upon receipt, you must inform us immediately so it can be documented and handled accordingly.
Comfy Couches warrants seat cushions for (1) year from the
date of purchase, against loss of resiliency. All foam will show
softening through normal daily use and is not considered a defect.
All claims for warranty service must be submitted in writing along with a
copy of the original sales receipt. Any covered repairs will be handled
- It is the
responsibility of the customer to transport the purchased item(s) to
Comfy Couches' warehouse at his/her own expense.
- Comfy Couches is not responsible for any fees incurred while transporting furniture to or from our warehouse for warranty service.
- Comfy Couches will
provide necessary covered repairs in a reasonable period of time.
- Purchaser must pick up
the item(s) within 5 days notification at the Comfy Couches
warehouse or arrange for delivery through third party delivery service.
- Comfy Couches is not
responsible for any loss of use while an item is being repaired.
Comfy Couches will not loan furniture during this time. span>
Please email repair requests to info[@]comfycouches[.]com.