- I understand that I am purchasing
custom-made furniture that is being built according to specifications agreed upon by myself (customer) and Comfy Couches.
- I understand that Comfy
Couches is not affiliated with any retailers that may be mentioned
on this website. Comfy
Couches has a different manufacturer than any said retailers.
- Although we can provide
you with an estimate of when your furniture will arrive at our
warehouse, we can not guarantee that it will arrive by a particular
- I understand that each order is designed and constructed according to the product invoice. Floor
models are purchased "as-is." If the product was not made
according to the invoice or is defective in any way,
discrepancies must be reported to Comfy Couches within three days of
receiving furniture. Any discrepancies unable to be settled between the customer and Comfy Couches will be handled through the San Diego Better Business Bureau.
- Merchandise is not
considered defective if made according to invoice specifications. In
this case, there will be no refunds or exchanges. Comfy Couches is
not responsible if the furniture does not fit in the intended space.
Please confirm measurements prior to completing your order. Please
review your purchase order or order summary to confirm that it is correct.
This includes any modifications to standard sizes (e.g. extra deep
seat cushions, down seat cushions, contrast piping, etc.).
- Once Comfy Couches
receives payment in full (online customers) or a 50% deposit (local
customers), the order will be submitted to the factory for
production. If production has already begun on your order, we are
not able to accept cancellation. Cancellation requests will be handled on a
case-by-case basis as circumstances differ. In order for
cancellation to be considered, Comfy Couches must receive the
request in writing. Please confirm that such cancellation requests
have been received. We are not responsible for mail delays,
unreceived emails, faxes or phone messages. Cancellations may be subject to a fee
to cover any incurred expenses.
- For out-of-state
orders, do not rely on the color of the fabric depicted on your
computer monitor. Please verify the color and type of fabric by
requesting a fabric swatch prior to finalizing your order. Fabric
dye lots vary - especially with twill, brushed twill and denim
fabrics. The color you receive on your furniture may vary slightly
from the fabric swatch you receive.
- There will be a $50
returned check fee in the event that a check is returned through the
banking system for any reason. In this case, further payments must
be made with cashiers check made payable to Comfy Couches - no
I AGREE TO COMFY COUCHES PURCHASE AGREEMENT TERMS:
Customer Name: __________________________
Date: _________ P.O. #: ______________